At el limón we guarantee our products are made from the highest quality ingredients and are made with professional skill and standards to best indulge and satisfy our customers.
If a product has not met your expectations you can bring it back for a refund, replacement or credit as long as it complies with our terms and conditions.
If you have any questions about our Returns Policy please email us at suzanne@el-limon.com.au, call us on 0448695015
Online Purchases
Returns Policy applies to online purchases clients will need to present a copy of the confirmation email document you received so we can trace your tax invoice on our system. In the case of making an online error or you wish to cancel your online order please contact us immediately. We will also contact you if we discover any error in your order and a refund will be issued if applicable.
Product Orders
A non-refundable deposit of 50% of the total price is required for all large orders. If you wish to cancel or change your order please contact us immediately. If you wish to cancel or change an order that required a deposit please contact us no later than one week prior to your delivery date.